01
Clarity when it matters most
We help leaders make the hard calls — clearly, defensibly, and before delay becomes cost.
Make the hard calls.
Then deliver.
We help mid-market to enterprise leaders make clear, defensible decisions about priorities, investments, and enterprise systems — then turn those decisions into governance, operating rhythms, and systems their teams can run without us.
Decisions before deliveryClear priorities · Explicit ownership · Sustainable systems
PROVEN EXPERIENCE ACROSS
- Utilities
- Government
- Manufacturing
- Professional Services
- Health & Disability
WHAT OUR CLIENTS GAIN
Three things we get right,
every time.
02
Decisions that translate
We turn executive direction into clear ownership, governance, requirements, and next steps teams can act on.
03
Systems that keep working
Every engagement leaves behind a practical decision system, operating rhythm, and internal capability the team can run without us.
SERVICES
Four ways we help leaders
move forward.
The tools are enablers. The work is decision quality. We work above and across delivery, wherever clarity, ownership, or execution is breaking down.
01
Target Operating ModelGovernance that enables speed.
A decision system, not compliance theatre: clear ownership, explicit trade-offs, an operating model the team can run once the program has gone, and value measured from a baseline.
What you get
- Decision rights
- Decision register
- Operating model
- Seat packs
- AI guardrails
- Baseline
+ 9 more deliverables
02
Core SystemsKeep the enterprise loop connected.
Systems of change across CRM, PPM, ERP, BI and AI, so separate projects stop colliding and the complexity they add is simplified before anything is automated.
What you get
- Integration map
- Master data model
- Vendor boundaries
- BI and AI readiness
- AI portfolio
- Simplification
+ 2 more deliverables
03
Leadership and DeliverySenior bandwidth where it matters.
Senior leadership and experienced BA, PM, testing and change capability for the phases where timelines, vendors and risk converge, independent of the vendors.
What you get
- Requirements baseline
- Testing
- Go/no-go
- Cutover
- Vendor review
- AI decision owner
+ 4 more deliverables
04
Capability UpliftCapability that stays.
Analysis, delivery and decision capability built inside your organisation, coached on live work and measured by what your people can show, so the next program runs on them.
What you get
- Capability read
- Practice standard
- Competency map
- Coaching
- Forums
- Exit plan
HOW WE OPERATE
A simple way to move from
decision to delivery.
01
Decide
Make sense of the landscape. Clarify priorities, constraints, trade-offs, decision rights, and ownership.
02
Design
Translate direction into an operating model, workflows, governance, requirements, and a delivery path that holds together.
03
Deliver
Embed the right senior capability, keep decisions moving, and transfer the rhythm and knowledge to the internal team.
04
Benefit
Clear ownership. Faster decisions. Less rework. A system the organisation can keep running after we leave.
Featured work
Complex work. Clear outcomes.
What our leaders were brought in to fix, and what changed because of it.
WaterPlus
Seventeen integrations, one post-merger platform
A £1B business on a single integration platform, kept stable through cutover and hypercare.
17+integrations on a single platform
Dairy Australia
Getting off an expensive ERP
IFS to Business Central, with the disorganised data underneath cleaned up on the way.
8regional offices, plus a consolidation company
A state government insurance authority
Oracle Fusion ERP, HCM and EPM in nine months
Payroll, banking, CRM and identity landing together, with end-to-end integration owned.
9 monthsto deliver ERP, HCM and EPM
Aurecon
Agile governance uplift
Clearer epics and stories, and sprint planning and retrospectives rebuilt, so decisions held between ceremonies.
Target Operating Model · Capability Uplift
Transurban Group, via PTA Consulting
GST compliance remediation
GST transaction data analysed and remediated in Workday, with tighter validation rules.
Core Systems
Travis Perkins PLC
A 24/7 support model built from nothing
Round-the-clock cover for an integration platform, with a six-person team, a restructured knowledge base and release readiness.
24/7cover for the integration platform
WIA Systems USA
One toolchain for an ERP practice
Support, documentation and code moved from three disconnected systems onto one Atlassian backbone.
3 → 1disconnected systems to one backbone
Bedford Group
NAV 2017 to Business Central, with NDIS billing
An ageing NAV estate upgraded to Business Central, with custom NDIS billing integrated.
#2largest NDIS employer in Australia
The Bridge Inc
ERP migration with inventory and assembly
Business Central joined to Supportability NDIS and DOMO, so reporting works end to end.
3Business Central modules: Finance, Inventory, Assembly
Waverley Industries Ltd
Fixing the practice, not just the system
Business Central delivered with a warehouse specialist brought in, so the system and the way people worked changed together.
Target Operating Model
Applied Measurement Australia
Off Xero, onto an ERP
Learn how an end-to-end Business Central implementation, with a SharePoint knowledge repository alongside it, gave a precision measurement business a finance platform that could carry its growth.
Coveris Advanced Coatings
Taking over a support estate without dropping it
A support needs analysis and an L2–L3 transition, with no downtime on a complex NAV and PrintVis estate.
Target Operating Model
Rockland Distilleries Ltd
Sales automation on top of an ageing ERP
SAP C4C automating the sales process, integrated back to the updated NAV system.
Core Systems
Christie Spaces Australia
Infrastructure as the service model
A service support model for a workspace operator, with the server infrastructure designed to stand it on.
Target Operating Model
A UK ERP support and software company
Replacing a £40K-a-year service desk
A £40K-a-year ITSM tool replaced with SysAid on an ITIL operating model, for about $4,000 a year to run.
£100K+saved a year in costs and staff time
Mistras Group
An IFS health check across three countries
An eight-week read of an IFS estate across three countries, before the upgrade was designed.
8 weekson-site study
The Wrights Group
IFS for a public transport vehicle maker, in the UK and India
Process mapping, go-live broken into executable work packages, and data migration and super-user training in the UK, then the same in India.
Leadership and Delivery
ShawCor Ltd
An IFS upgrade and rollout across three regions
Rollout consultancy across three regions, upgrade support, a managed service for Asia Pacific, and super-user training.
3regions: North America, EMEA and APAC
Seadrill
Tracing replication errors between rigs and shore
Learn how root-cause analysis and functional IFS support helped a deep-water drilling company find why messages failed to replicate between its rigs and head office.
60drilling units in the fleet
ISKCON Melbourne
A donor CRM with Square payments
End-to-end business analysis and a customised Dynamics 365 CRM for donors, commitments and recurring gifts, integrated with Square.
Leadership and Delivery
A freight forwarder
Business Central for a freight forwarder
End-to-end project management and business analysis for a customised Business Central, built to go live for the 2020–21 financial year.
Leadership and Delivery
Mars Advance Pet Food
Warehouse management and Shopify on Business Central
Solution design, stakeholder mobilisation and integration testing for Business Central warehouse management with a Shopify store.
Leadership and Delivery
Ramsay Health Care UK
Case studiesMore programmes across ERP, CRM, ITSM and integration, and what changed because of them.View all Website migrations for a UK hospital group
Learn how WordPress website migrations, using a skill that was scarce in the organisation at the time, moved the websites of a UK hospital group.
Clear, articulate and open about any challenges… our application delivered the greatest stability of any application in the technology landscape of this organisation.
Demonstrated strong operations and relationship management capabilities as support lead managing a complex and very large integration programme.
Strengthened the governance and structure of our sprints, uplifting our definition of epics and stories, and improving our sprint planning and retrospectives… a tangible difference in our team's effectiveness and agile maturity.
Our people have led transformation, delivery and governance work inside these organisations, on the client side, the vendor side, and in between.
WHERE OUR PEOPLE HAVE DONE THE WORK
PLATFORMS OUR PEOPLE HAVE DELIVERED
Utilities · Government · Infrastructure · Manufacturing · Health & Disability · Professional Services
THE PRACTICE
The people who've had to
make the call.
Practitioner-led from first conversation to final handover. The people shaping the direction stay close enough to make it real.
Trevin Nimaladasa
PARTNER, STRATEGY & TRANSFORMATION
ERP, CRM and PPM programs across utilities, government and manufacturing. CBAP certified.
Maria Montgomery
PARTNER, BUSINESS ANALYSIS & CAPABILITY
Three decades in business analysis, transformation delivery and practice leadership.
Introducing soon
PROGRAMME & DELIVERY LEADERSHIP
Twenty years running complex onshore and offshore programme delivery.
Introducing soon
FRACTIONAL CISO, SECURITY & RISK
Security architecture, controls and risk governance for programs handling sensitive data.
Introducing soon
RESEARCH & ANALYSIS
Research, market analysis and the evidence behind every engagement.
“I started my work in the digital transformation field under [his] management and I couldn't ask for a better supervisor and mentor. Supportive when needed, always open and transparent in professional relationships… strong technically, and a great leader who can grow a team by helping people to achieve their best.”
“Instead of giving generic career advice, [he] explained how BAs can deliberately build rare and valuable skills, strengthen their credibility through evidence of impact, and position themselves for long-term growth. I left the session with clearer direction and immediate actions.”
Practitioners.
Not observers.
We came up inside the programs we now advise on — ERP and CRM builds, PMOs, vendor-led delivery, the cutover weekends. We have sat on the client side of the table and carried the decisions.
We don't sell methodology. We sell the judgement that comes from having done this when the stakes were real.
CLEAR THINKING
Recent writing.
Short, practical notes on decision quality, governance, and delivery discipline. No filler.
4 min readIndecision is more expensive than the wrong decision.
The wrong decision costs you a quarter. Indecision compounds. Where decision debt lands — and what to do this week.
Read article
Coming soonWhy projects really fail: the gap between intent and execution.
Projects fail upstream when direction does not translate into ownership, decisions, and action.
Coming soon
Coming soonUAT without chaos.
What changes when traceability, defect triage, and a clear definition of done are in place from day one.
Coming soonMove forward with confidence.
If you are planning a system migration, portfolio reset, or complex multi-vendor delivery, we can help you make the trade-offs, establish the governance, and build a way of working your team can sustain.